Shipping & Location

  • Where are your Items printed & shipped from?

Our blank garments are sourced from a variety of suppliers and countries. All our garments are sweatshop free.We bring the blank garments to our warehouses in the USA. Where we then print/embroider on them.

  • How long until my items arrive?

Our processing time depends on the size of your order.Each product we send is uniquely hand printed specifically for you.It takes us about 1-5 days of production to prepare/craft your items before we ship them.Unlike other Anime "brands" we do not drop-ship from China. Please refer to the table below for estimated shipping times:

Returns & Exchanges

  • What if my item doesn't fit and I want to size up/down?

We offer peace of mind with a generous refund/exchange program. if you discover that our items don't fit as expected and want to size up/down simply navigate to our returns portal and submit an exchange request. We will then send you instructions on sending back the items for an exchange.

  • I don't like the item and want to refund it, what do I do?

Don't like your item? No problem, we have a hassle free 7 day refund window.  Simply navigate to our returns portal and submit a refund request. We will then send you instructions on sending back the items for an full refund to your original payment method.

  • My item arrived damaged/incorrect what do I do?

In the rare case that your item arives either incorrect or damaged, contact us immediately and we will arrange a reshipment ASAP.

Washing & Care

  • How do I take care of my printed/embroidered Item?

You can throw your shirts and hoodies in the wash, they enjoy the bath and love the water.Just make sure that:

They are turned inside out (print/design on the inside).

They are washed with similar colors.

They are not washed at more than 30°C/90°F.

They are not bleached.

Try avoid drying them with a machine, heat and cotton are not nice friends.

To iron - Turn the shirt inside out and iron on the backside.

  • What if my item gets damaged in the wash?

In the rare case that your item gets damaged in the wash and instructions were followed, please contact us and we will arrange a replacement. However keep in mind that any order over 30 days old will not be eligible for a replacement.